FAQs

A note is a pre-packaged investment product offering a fixed return/fixed yield structure. It has the potential to offer high returns if markets perform above a certain set barrier.It usually offers investment in stocks / indexes which could be global stock markets e.g.S & P 500, NASDAQ etc.or in some of the various sectors e.g.banks, tech, energy, sustainability etc.

• Our structured investments are designed exclusively for deVere clients by some of the world’s leading financial institutions. It is a great way to supplement your investment portfolio with the potential of favourable returns.
• They are designed to give a steady return whilst offering exposure to stock markets.
• Investment period could be anything from 2 to 7 years depending on the composition of the note.
• There is a built-in protection barrier that protects your investment if it loses value.

At the start of the investment, a fixed yield or return is guaranteed, provided the investment performs according to certain set guidelines e.g.a note may guarantee 2.5 % per quarter if all parameters are met.

Notes offer a fixed return structure and give the buyer exposure to stock exchanges and stocks. They provide a level of downside protection, while allowing the client to benefit from upswings in the market.

Structured products offer the investor a high degree of capital protection at the end of the term, in addition to a return on the amount invested.This can either be via regular income payments or if certain indices have not breached a set level, by a lump sum.

• Regular coupons or bonuses are paid if the investment performs above a certain level
• Investment with minimal exposure to risk
• High degree of capital protection at the end of the term
• Can cash out your investment as needed
• Gives exposure to stock exchanges
• Lower fees
• Track your portfolio in real time
• Purchase notes from your phone anywhere, anytime
• Hassle free and less paperwork.

Now even easier to use - our user-friendly interface allows for simple and easy to follow instructions

The smart way to invest - easy and hassle-free investing with no paperwork delays

Manage your wealth on the go - monitor, sell and withdraw your investments directly on the app

Every month, deVere offers 3-4 new exclusive notes that you can invest in via the app. There is no limit to how many notes you can invest in , but it is advisable to consult with your financial advisor before investing, to determine the diversity and percentage allocation for notes in your portfolio.

The deVere Investment Platform app (‘’DIP app’’), is a low-cost execution-only app offered by deVere Investment, which is a regulated investment banking company.The DIP app allows you to purchase Structured Notes(SNs) and invest in selected funds on a day-to-day basis.

• A selfie
  The selfie must be a current picture of yourself and includes your full face and shoulders with no hats, sunglasses or other obstructions.

• Proof of identity
  The identification document must be pre-signed and must be in an original form and should bear a photograph of the principal.It must be clear and include your full name, date of birth, nationality, validity period, ID number and signature.A live image of your original passport taken on the app is acceptable.In some instances, a live image of an original driving licence or government issued identity cards are acceptable.

• Proof of address
  The proof of address must be the live image of a full-page original utility bill, dated within the last three(3) months, from an official service provider or an original bank statement or original full and signed tenancy contract with its tenancy period.The proof of address should be dated and include your full name, current residential address and should be in either English or French language.

  PO Box addresses are not acceptable.

Once you have submitted all the three documentations stated above, you will receive an automated e-mail informing you that your registration has been approved.

Yes, you can. You will have to upload the above documentation for the other party as well. In addition, you will have to provide us with a letter authorising us to add the person to your account.

Upon approval of your application, you will be allocated a Consultant whom you can contact in case of any queries. You can also contact us on [email protected].

Once your registration has been approved, you will receive two e-mails, one for the FATCA/CRS and for the Sources of funds questionnaire. Both documents will need to be filled in and signed.Upon receipt of same and upon compliance check, your account will be set as tradable. Additionally, you will be notified once the documentation provided at registration stage has expired.You will need to provide updated ones upon request to be able to continue trading with the app.

We may ask you for additional information or evidence to verify your details, source of funds or transaction details. At any time during the term of our relationship, your consultant or our csv team may contact you to confirm your details.

We have three (3) foreign currency bank accounts denominated in USD, GBP, and Euro. Depending on the currency of your transaction, you can transfer the funds to the designated bank account details appearing on your app.

App/Trade Fees
0.2% per annum custody fee, charged monthly.
3% per trade on ETFs and Funds.
Zero Trade Fee for Note purchase
Zero Trade Fee and 4% Initial Charges on dVAM Funds

Advisor Fee
An advisor fee of 1% per annum, charged on a monthly basis, for professional advisory services on your investment.

You must read through all the term sheets whereby you will find all the details accordingly.

You need to ensure your account is sufficiently funded with your trade value and trade fee before sending a trade instruction on the DIP App.

It is recommended that you send us your trade instructions for Structured Notes at least two(2) business days before the Strike Date.

We will conduct a forex transaction at the rate provided by our bank. Any converted amount appearing on the app is at an indicative forex rate.You will bear any currency gain or loss on the forex transaction.There will be no forex fee charged.

For any request to withdraw, you must send a written instruction to [email protected] .

You need to state your withdrawal amount request, provide your full banking details, and also a copy of the original proof of transfer that was made to deVere’ s bank account.The funds will have to be returned to the original bank account.

Currently, deVere does not charge its clients any fees for withdrawal. All the withdrawal bank charges applicable will be at your expense.

You must read through all the term sheets whereby you will find all the details accordingly.

You have a live daily data of your cash balance and security holdings on your DIP App account. You can request your cash holdings and securities holdings on [email protected].Our Investment Admin team will revert to you.

You can change your details. We will request you supporting documents where applicable and our csv team may perform security checks calls.

Please click on forget password option on the DIP App and try re-login. You can contact us on [email protected] if you are still unable to access your account.